1. Who we are
Xiamen Benshine Co.,Ltd is a bag manufacturer located in Xiamen, China. For the personal information described in this policy, Benshine Bags determines why and how that information is used.
Contact: [email protected]
Business address: 3rd Floor, Building 1, No. 17 Jinfu 2nd Road, Tong’an District, Xiamen,361000,China
2. Information we may receive
Information you send to us. This website does not use an enquiry form. If you contact us by email, WhatsApp or telephone, we may receive your name, company, role, contact details, message, product requirements, drawings, specifications, attachments and other information you choose to provide.
Technical information. Our hosting, security and delivery providers may create server logs when you visit the site. These can include an IP address, browser and device information, requested URL, referring page, date and time, response status and security events.
Analytics and browser storage. Where optional analytics is enabled, it is activated only after the applicable consent has been granted. It may record non-personal or pseudonymous usage information such as the page type, language and whether an email or WhatsApp contact link was selected. We do not send the destination email address, WhatsApp number, pre-filled message or information you enter in another service as analytics event data.
3. How we use information
- To read and respond to enquiries, discuss product requirements and prepare requested quotations or project communications.
- To take steps requested before entering a business relationship and to administer an existing customer or supplier relationship.
- To operate, secure, troubleshoot and improve the website and its content.
- To prevent misuse, investigate security incidents and comply with applicable legal, accounting or regulatory obligations.
4. Legal grounds
Where applicable law requires a legal basis, we process information as necessary to respond to your request, take steps before or perform a contract, meet legal obligations, protect legitimate business and website-security interests, or act on consent. You may withdraw consent for future processing where consent is the applicable basis.
5. Sharing and service providers
We may share information only as reasonably necessary with personnel who handle your enquiry and with providers supporting website hosting, security, email, communications, file storage and business operations. These providers may process information in countries other than your own.
If you select the WhatsApp button, you leave this website and communicate through WhatsApp. WhatsApp and its related companies handle information under their own terms and privacy policies. The same principle applies to other third-party websites or services reached through external links.
We may also disclose information when required by law, a competent authority, or when reasonably necessary to protect legal rights, safety or system security. We do not sell or rent personal information obtained through website enquiries.
6. Retention
We retain personal information only for as long as reasonably necessary for the enquiry, business relationship, security purpose and applicable legal or record-keeping requirements. Retention periods can vary according to the nature of the communication and whether it develops into a commercial relationship.
7. Security
We use reasonable organisational and technical measures intended to protect personal information. No internet transmission, email platform, messaging service or storage system can be guaranteed to be completely secure.
8. Your choices and rights
Depending on the law that applies to you, you may be entitled to request access, correction, deletion, restriction, objection or portability concerning your personal information, and to withdraw consent. You may also have the right to complain to the relevant data-protection authority.
To make a privacy request, email [email protected] with the subject “Privacy request”. We may need enough information to verify your identity and locate the relevant records. Some requests may be limited where retention or processing is required by law or necessary for legal claims.
9. Children
This is a business-to-business manufacturing website and is not directed to children. We do not knowingly solicit personal information from children through the website.
10. Changes to this policy
We may update this policy when our website practices, service providers or legal obligations change. The date at the top of this page identifies the latest published version.